Refund Policy – Eze Booking

At EZE Booking, we strive to ensure a smooth and transparent experience for all our users. Please review our refund policy below to understand the terms and conditions regarding cancellations and refunds.

1. Cancellation and Refund Eligibility

• Hotel Bookings: Cancellation policies vary by hotel and are displayed at the time of booking. Some bookings may be non-refundable, partially refundable, or fully refundable depending on the hotel’s terms.
• Late Cancellation / No Show: No refund will be provided if cancellation is made after the hotel’s cancellation deadline or in case of a no-show.

2. Refund Process

• Refunds will be initiated within 7–10 business days after confirmation of the cancellation.
• The refund will be made to the original payment method (credit card, bank account, UPI, etc.).
• In case of payment gateway or bank processing delays, we will not be held responsible, but we will provide all support to resolve the issue.

3. Force Majeure & Exceptions

• Refunds may not be granted in cases of natural disasters, strikes, or other events beyond our control unless explicitly stated by the hotel.
• In such cases, we will coordinate with the hotel partner to determine possible resolutions.

4. Dispute Resolution

• If you believe your refund was wrongly denied or delayed, please contact our customer support at support@ezebooking.in with your booking ID and full details.

5. Changes to Policy

• EZE Booking reserves the right to modify this refund policy at any time. Updated policies will be reflected on this page.